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Privacy Policy

Resolvershop is responsible for the processing of personal data as shown in this privacy statement.

Contact Details

https://www.resolvershop.com

Resolvershop
Ceresweg 20-b
8938BG Leeuwarden
The Netherlands
+31634276856

L. Post is the Data Protection Officer of Resolvershop. He can be reached via contact@resolvershop.com

Personal Data We Process

Resolvershop processes your personal data because you use our services and/or provide it to us yourself.

Below is an overview of the personal data we process:

  • First and last name
  • Sex
  • Address data
  • Phone number
  • Email address
  • IP address
  • Account/profile data
  • Website activity data
  • Browsing behavior
  • Customer contact details via apps
  • Browser and device type
  • Bank account number
Sensitive Personal Data

Our website does not intend to collect data from visitors under the age of 16 unless they have parental or guardian permission. If you believe we have collected such data, please contact us and we will delete it.

Purpose of Data Processing
  • Handling your payment
  • Providing customer support
  • Account creation
  • Delivering goods and services
  • Improving website experience
Automated Decision Making

Resolvershop may use automated systems for decision-making processes where applicable.

Data Retention

We do not store your personal data longer than necessary for the purposes for which it is collected.

Sharing Data

We only share your data with third parties when necessary to fulfill our services or comply with legal obligations.

Cookies

We use functional, analytical, and tracking cookies. Cookies help ensure the website works properly and allow us to improve performance and personalize content.

Your Rights

You have the right to:

  • Access your personal data
  • Correct or delete your data
  • Withdraw consent
  • Object to processing
  • Request data transfer

To exercise your rights, contact us at contact@resolvershop.com

Complaints

You can file a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

Data Security

We take appropriate security measures to protect your data:

  • Security software (antivirus, firewall)
  • Secure HTTPS connection (SSL/TLS)
  • Email security (DKIM, SPF, DMARC)
  • DNSSEC protection