In accordance with the Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827), consumers may withdraw from an agreement within 14 days of receiving the package without providing a reason.

Non-consumer buyers may also return purchased goods within 14 days of delivery; however, acceptance of such returns is at Resolvershop's discretion.

A 30% restocking fee will be applied to all accepted returns, except for items returned due to damage or malfunction.

After receiving the product, an inspection will be conducted within 5 business days, and the refund will be issued following this inspection.

If an item is returned because it is broken, damaged, non-functional, or not working properly, Resolvershop will provide a full refund. All encoders and resolvers are tested using specialized hardware to confirm their condition before processing refunds.

Returned items must meet the following conditions to be eligible for a refund:

• Items must be returned in the exact condition as received, with the original warranty sticker intact.
• Items must be unused, unaltered, and show no signs of wear or damage.
• All parts and components must remain intact.

• All original packaging (boxes, UPCs, bags, protective items) must be included.
• All accessories such as cables, manuals, warranty cards, and bonus items must be returned.
• Original labels and tags must be intact.

• Parts and accessories must not have been installed or used.

• Return shipping costs are non-refundable.
• Resolvershop does not accept COD shipments.
• Refunds are processed within 7 days after inspection.
• Returns must be securely packed and protected.

For any queries, contact us at sales@resolvershop.com