Resolvershop is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
https://www.resolvershop.com
Resolvershop
Ceresweg 20-b
8938BG Leeuwarden
The Netherlands
+31634276856
L. Post is the Data Protection Officer of Resolvershop. He can be reached via
Personal data that we process
Resolvershop processes your personal data because you use our services and/or because you provide it to us yourself.
Below you will find an overview of the personal data that we process:
- First and last name
- Sex
- Address data
- Phone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- List of customer contact details via an app
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at
For what purpose and on what basis we process personal data
Resolvershop processes your personal data for the following purposes:
- Handling your payment
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- Offer you the option to create an account
- To deliver goods and services to you
- Resolvershop follows your surfing behavior on various websites with which we tailor our products and services to your needs.
Automated decision making
Resolvershop takes #responsibility decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a person (for example an employee of Resolvershop) being involved.
How long we keep personal data
Resolvershop does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use have no retention period for personal data.
Sharing personal data with third parties
Resolvershop only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Resolvershop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Resolvershop uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we already informed you about these cookies and asked for permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Resolvershop will respond to your request as soon as possible, but in any case within four weeks.
Resolvershop would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Resolvershop takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via
- Security software, such as a virus scanner and firewall.
- TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the address bar 'https' and the padlock in the address bar.
-DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.
-DNSSEC is an extra security (additional to DNS) for converting a domain name (#company_website) to the associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. This way we prevent you from being redirected to a false IP address.
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